Cancellation policy

Subscriptions

When you subscribe to Greenora, you'll receive fresh microgreens delivered on a repeat schedule, based on the frequency you choose at checkout (weekly, biweekly, etc.).

Your payment details are stored securely, and you'll be charged automatically ahead of each delivery so we can harvest fresh for you in time. Subscriptions renew automatically at the end of each cycle unless you cancel.

Changing or cancelling is always your call, and it's easy:

• Every order confirmation email includes a link to manage your subscription — pause, skip a delivery, change your frequency, or cancel entirely, right from there
• You can make changes at any time, no need to reach out to us first (though we're always happy to help if something's not working through the portal)
• To make sure a change applies before your next harvest, we just ask that you update things a couple of days ahead of your scheduled delivery — once we've started harvesting for a delivery, that one's already in motion

Since fresh, living food doesn't work like a typical return, please check our Returns & Freshness Guarantee for how we handle anything that arrives damaged or not as expected.

Questions about your subscription?

We're a small, two-person operation, email us directly at greenora82@gmail.com and you'll hear back from us.